Refunds and Cancellations
Draft — not yet in force
TODO — This is a scaffold, not legal advice. Have it reviewed by an Indian lawyer before the app takes payments or is submitted to the Play Store. Every bracketed value below must be filled in.Free features
Kundli, panchang, rashifal, muhurat and kundli milan are free to use. There is nothing to refund.
Consultations
TODO — the actual policy. Indian payment gateways require this page to exist and to be specific. Decide and state: the cancellation window before a scheduled consultation; what happens if a practitioner does not join; what happens if a call drops partway; whether unused wallet balance is refundable; and the refund processing time in working days.How to request a refund
Write to hello@getgoodluck.in with the consultation date and the practitioner's name.
TODO — acknowledgement timeline and resolution timeline you commit to.